Returns & Exchanges

At Joker & Witch, we want you to love your purchase; however, if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Request

  Visit our Returns Center and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check & Approval

  Once your request is submitted, our team will review the details and approve the pickup within 24-48 hours.

• 3.
  Package & Handover

  Securely pack the products in their original brand box and keep them ready for our courier partner to collect from your doorstep.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality inspection, your refund or store credit will be processed within 5-7 business days.